Please see additional information about my consulting services below the calendar. If there is a time that you need that is not on my calendar, please contact me directly by putting a support ticket in.
Appointments are the perfect time for me to help my clients solve a problem or understand a particular tech application or issue. In order to be most helpful, I prefer to use TeamViewer during calls. This program allows me to log into another’s computer and work on the issue with them. It also allows me to help educate you on how things can be done.
In order for us to work together, there are a few steps you’ll need to take prior to our call. None of these are mandatory, but I recommend that you review this list. Completing these steps prior to our call will make the time much more productive.
- Please include a phone number at which you can be reached. I will call you at the time specified on your confirmation email. If you are outside of the USA, I only use Signal. This is a secure messaging system that is simple to install and use on any smart phone or computer.
- If you will need me to log into your computer to assist you, please install TeamViewer.
- Please take the time to fill out the Technology Intake form. You only need to fill out this form once. It will help me gauge where you are. The form can be found here: https://blacklab.net/consulting/
As your resource in the Crypto space, I want to be accessible. Offering a variety of communication tools will allow us to communicate in a way that suits you and your circumstances best. The options below, which are my preferred means of communication, provide a balance between privacy/security and convenience:
Signal – (preferred way to communicate) State-of-the-art end-to-end encryption (powered by the open source Signal Protocol) keeps your conversations secure. This option gives you both voice and text capabilities. Learn more about Signal.
Mobile Line – Yep, just a normal non-secure phone call.
TeamViewer – This allows me to log into your computer to give you assistance and completely free to you. Be sure to install TeamViewer prior to our scheduled call. It is pretty straight forward to install and to use. If you are on a Mac, you may run into some issues with Security. Please see this video on how to resolve these potential issues.