Technology Consulting

The emerging world of technology can be complicated. The related security and technology can be overwhelming, too. Whether you are a novice or an expert in the space, the technology is constantly changing and you need to stay on top of it. Would you rather bump your head against the wall or spend your valuable time with your family and friends? Your time is valuable and getting reliable, expert advice is valuable, too.

Appointments are the perfect time for me to help my clients solve a problem or understand a particular tech application or issue. In order to be most helpful, I prefer to use TeamViewer during calls. This program allows me to log into another’s computer and work on the issue with them. It also allows me to help educate you on how things can be done.

In order for us to work together, there are a few steps you’ll need to take prior to our call. None of these are mandatory, but I recommend that you review this list. Completing these steps prior to our call will make the time much more productive.

  1. Please pre-pay for an appointment. My current rate is $250/hr – https://blacklab.net/product/paid-consulting/
  2. Please include a phone number at which you can be reached (either a regular line or Signal). If you are outside of the USA I only use Signal. This is a secure messaging system that is simple to install and use on any smart phone or computer.
  3. If you will need me to log into your computer to assist you, please install TeamViewer (see below).
  4. After I receive your payment notification I will reach out to you via email to set up a day and time for our call.

As your resource in the technology space, I want to be accessible. Offering a variety of communication tools will allow us to communicate in a way that suits you and your circumstances best. The options below, which are my preferred means of communication, provide a balance between privacy/security and convenience:

Signal – (preferred way to communicate) State-of-the-art end-to-end encryption (powered by the open source Signal Protocol) keeps your conversations secure. This option gives you both voice and text capabilities. Learn more about Signal.

Regular Line – Yep, just a normal non-secure phone call.

TeamViewer – This allows me to log into your computer to give you assistance and completely free to you. Be sure to install TeamViewer prior to our scheduled call. It is pretty straight forward to install and to use. If you are on a Mac, you may run into some issues with Security. Please see the video below on how to resolve these potential issues. You can download TeamViewer here – https://www.teamviewer.com/en-us/download/